Refund policy
Return Policy Studio Alegria
We hope you're completely happy with your Studio Alegria bikini! However, if you'd like a different size or style, you can exchange your order for free. If you prefer to return the product, you can do so within 14 days of receiving it, with a fixed return fee of €4.25.
Exchanges
- Exchanges are free and possible within 14 days.
- Send us an email at info@studioalegria.eu with your order number and desired size/style.
- We will send you a free return label and ensure the correct bikini is sent to you as soon as possible.
Returns
- Returns are possible within 14 days of receipt.
- The return fee is €4.25, which will be deducted from your refund.
- The bikini must be unworn, unwashed, and returned with the hygiene strip intact.
- Once we have received your return, we will refund the purchase amount (minus €4.25) to your account.
How to Return a Product
1. Send an email to info@studioalegria.eu with your order number and return request.
2. You will receive a return label from us.
3. Carefully pack the bikini in the original packaging and attach the return label to the package.
4. Drop off the package at a shipping point of your choice.
5. Once we have processed your return, you will receive a confirmation.
If you have any questions, feel free to contact us at info@studioalegria.eu.